Purity Scientific Launches Complimentary Technical Support Line to Help Laboratories Troubleshoot Analytical Instruments
ARCADE, N.Y., December 3rd, 2025 — Purity Scientific LLC, together with its subsidiaries GenTech Scientific and Conquer Scientific, announced the launch of a complimentary technical support line to help laboratories resolve issues with chromatography, spectrometry, and other analytical instruments. The service provides immediate, expert assistance from certified Solution Scientists at no cost to the laboratory.
Any laboratory, regardless of where it purchased its instruments, can call +1.585.492.1068 to speak directly with a Purity Scientific expert. The team typically identifies and resolves common issues in under 45 minutes. Drawing on nearly 30 years of experience, Purity Scientific knows that most instrument problems are simple. Our experts can help customers remediate most issues with simple, clear guidance in around 80 percent of cases.
“We recognize the critical and time-bound nature of work at most laboratories and want to help them get back to work as fast as possible,” said Matthew Boucher, Chief Executive Officer of Purity Scientific. “We believe in accessibility and our complimentary support line reflects our commitment to serving the scientific community.”
Purity Scientific offers follow-up options, including on-site repair, preventive maintenance, or service contract enrollment if the issue requires additional support. The company’s paid services cost roughly two-thirds of comparable OEM programs while delivering the same or better technical quality.
The company is distinguishing itself as the industry’s most responsive multi-vendor service provider by combining free first-response troubleshooting with national field coverage.
About Purity Scientific
Purity Scientific, through its subsidiaries GenTech Scientific, Conquer Scientific, and ChromatographyParts.com, delivers complete lifecycle solutions for analytical laboratories worldwide. The company provides refurbished and late-model instruments, multi-vendor service contracts, preventive maintenance, technical support, and end-of-life lab decommissioning.
Visit purityscientific.com, gentechscientific.com, conquerscientific.com, or chromatographyparts.com, or call +1.585.492.1068 for more information.
Media Contact:
Justin Clever
jclever@purityscientific.com | +1.585.492.1068
Purity Scientific Expands Service Operations into Boston and New England, Strengthening Support for the World’s Leading Life Sciences Market
ARCADE, N.Y., November 18th, 2025 — Purity Scientific LLC, together with its subsidiaries GenTech Scientific and Conquer Scientific, announced its expansion into the Boston and New England markets, providing laboratories with faster, more flexible service options for analytical instruments. The move reflects the company’s growing national footprint and commitment to serving the world’s most research-intensive life sciences region.
Boston and New England together represent the largest life sciences and biotechnology hub in the world, home to thousands of laboratories spanning academic, clinical, and commercial research. Purity Scientific now provides regional laboratories with direct access to its multi-vendor service contracts, preventive maintenance programs, and refurbishment capabilities. Customers receive faster support and consistent quality at prices up to 40 percent below OEM alternatives. The expansion complements Purity Scientific’s existing infrastructure in San Diego, Philadelphia, and Western New York, creating a national network of
field service coverage that supports laboratories across the United States and Canada.
Purity Scientific’s entry into the region builds on its successful Land & Expand strategy, which focuses on earning initial engagements through service excellence and expanding relationships across the laboratory
lifecycle. The company’s service contracts provide OEM-level quality, backed by certified Solution Scientists who combine field experience with deep refurbishment expertise.
“Our expansion into New England underscores our belief that laboratories deserve expert service that matches OEM quality but delivers it faster, more affordably, and across every instrument in the lab,” said Matthew Boucher, Chief Executive Officer of Purity Scientific. “Our presence in Boston gives customers a trusted local partner who can support their work reliably, whether we sold the instrument or not.”
Purity Scientific’s Solution Scientists already support several OEMs under subcontract for instruments outside their own product lines, a capability that further strengthens the company’s credibility as a national service provider. Purity Scientific’s local presence gives New England laboratories faster service, shorter turnaround times, and the ability to consolidate multiple instrument types under a single provider.
About Purity Scientific
Purity Scientific, through its subsidiaries GenTech Scientific, Conquer Scientific, and ChromatographyParts.com, delivers complete lifecycle solutions for analytical laboratories worldwide. The company provides refurbished and late-model instruments, multi-vendor service contracts, preventive maintenance, technical support, and end-of-life lab decommissioning.
Visit purityscientific.com, gentechscientific.com, conquerscientific.com, or chromatographyparts.com, or call +1.585.492.1068 for more information.
Media Contact:
Justin Clever
jclever@purityscientific.com | +1.585.492.1068
GenTech Scientific and Conquer Scientific Combine to Become Global Leader in the Used and Refurbished Scientific Instruments Market
BUFFALO, N.Y. (February 1, 2022) – Purity Scientific LLC, a parent company of GenTech Scientific which is a leading provider and servicer of refurbished scientific instruments, announced that it has acquired Conquer Scientific. The acquisition combines two industry leaders, allowing us to be Number One in the world with a robust service network, unmatched resources, and an unparalleled inventory of refurbished analytical instruments.
Located in San Diego, California, Conquer Scientific refurbishes, sells, and services analytical instruments. Conquer has differentiated their market position with their scientific expertise in such areas as method validation, training, and troubleshooting. Conquer Scientific and GenTech Scientific will maintain their brand identities, while leveraging the resources and synergies created by combining two industry-leading competitors. Conquer founder, Dr. Fatih Büyüksönmez will continue as an executive resource of both companies as Chief Scientific Officer.
Company executives expressed their excitement about the acquisition. “As a scientist, I see the combined inventory and thought leadership of the joint entities as a tremendous asset, we now have many more instruments and solutions to offer customers to support their research,” commented Dr. Fatih Büyüksönmez.
GenTech CEO, Mr. Lippa further addressed the importance of customer satisfaction. He shared, “As the market continues to expand, combining these two companies adds technical capabilities and provides coast-to-coast service coverage, improving response times and validating the value propositions that customers of both companies have grown to appreciate.”
Gen Tech’s Chief Commercial Officer (CCO) Yvette Pagano added, “This acquisition is a classic case of how 1+1 can equal 5. GenTech’s location in Western New York State and Conquer’s location in Southern California are geographic bullseyes to service our fastest growing sectors: biotech, academia, and cannabis. Not to mention the proximity to Canada and Mexico.”
Both portfolio companies, GenTech Scientific and Conquer Scientific, are held by Lakelet Capital LLC, under Purity Scientific. The managing partner of Lakelet Capital, Randy Bianchi, shared Lakelet’s enthusiasm for continuing to focus on and support portfolio companies in this fast-growing market. “Having the opportunity to combine two great companies is rewarding, particularly when both companies have proven leadership, share core values and celebrate tenured and happy clients.”
About Conquer Scientific: Founded in 2007 in San Diego, California by Fatih Büyüksönmez, Ph.D., Conquer Scientific has provided researchers with high-quality, pre-owned analytical instruments at affordable cost, along with expert service and support. For more information, please visit conquerscientific.com.
About GenTech Scientific: Founded in 1996, GenTech Scientific is located in Arcade, New York. A pioneer in the refurbished instruments industry, GenTech also offers installation, training, and maintenance and repair services to help scientists, universities, and corporations further their research. For more information, please visit gentechscientific.com.
About Lakelet Capital LLC: Lakelet Capital is a Buffalo-based private equity firm that invests in the lower middle market companies to steadily grow and transition into longevity. For more information, please visit lakeletcapital.com.
Contacts
Mathew Boucher, CEO – Purity Scientific LLC | Phone: 585-492-1068 | Email: mboucher@purityscientific.com (Reflects updated information, 2025)
Randy Bianchi, Managing Partner – Lakelet Capital LLC | Phone: 716-277-0502 | Email: rbianchi@lakeletcapital.com